Large Beni Ourain Rug – Cream Moroccan Wool Rug – Minimalist Diamond Design – Custom Handwoven Berber Carpet – Neutral Living Room Rug

Shipping from Morocco

Processing time

7-14 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Intimate items (for health/hygiene reasons)
• Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

BerberuGallery Store Policies

Last Updated: 27/12/2023

1. Ordering and Customization:

- All orders are custom-made to your specifications.
- Please allow 3 weeks for production and delivery.
- Customization details can be discussed via Etsy messages.

2. Shipping:

- We proudly offer free worldwide shipping on all orders.
- Please allow 3 weeks for production and delivery.
- Buyers are responsible for any customs and import taxes.

3. Returns and Exchanges:

- We accept returns within 30 days of delivery.
- Buyers are responsible for return shipping costs.
- Custom or personalized orders are not eligible for returns, unless there is a defect or error on our part.

4. Cancellations:

- Contact us within 1 hours of purchase for order cancellations.
- Cancellations are not accepted once production has begun.

5. Damaged or Defective Items:

- In the rare event of damage or defect, please contact us with photos within 30 days of delivery.
- We'll work with you to resolve the issue promptly.

6. Payment:

- We accept secure payment through Etsy.
- Orders are processed once payment is confirmed.

7. Communication:

- Feel free to contact us with any questions or concerns via Etsy messages.
- We aim to respond within minutes

8. Privacy:

- Your privacy is important to us. We only use your information for order fulfillment and communication.

Note: As our products are handmade, there may be slight variations in color and size, adding to their unique charm.

Thank you for choosing BerberuGallery!